Refund Policy for ITradeEdge
Last Updated: 20/01/2024
Welcome to ITradeEdge School, your go-to platform for online trading courses. Your satisfaction is our priority, and we want to ensure a transparent and fair refund process.
1. Refund Eligibility:
- Refund requests will only be considered within 14 days from the date of purchase.
2. Eligible Situations for Refund: We will consider refund requests under the following circumstances:
- Technical issues preventing course access that cannot be resolved within a reasonable time.
- Dissatisfaction with the course content or delivery.
3. Non-Eligible Situations for Refund: Refunds will not be granted under the following conditions:
- Failure to meet course completion requirements.
- Change of mind or personal circumstances.
4. Refund Process: To initiate a refund request, please contact our support team at Contact@Itradeedge.com within the specified refund period. Provide your full name, contact details, and the reason for the refund request.
5. Refund Approval:
- Refund requests will be reviewed on a case-by-case basis.
- Approved refunds will be processed within 14 business days.
6. Method of Refund: Refunds will be issued through the original payment method used during the purchase.
7. Course Access After Refund: Upon refund approval, your access to the course content will be revoked.
8. Changes to this Policy: We reserve the right to update this Refund Policy. Any changes will be reflected on this page with a revised effective date.
9. Contact Us: If you have any questions or concerns regarding our Refund Policy, please contact us at contact@Itradeedge.com